FREQUENTLY ASKED QUESTIONS
HOW LONG WILL MY ORDER TAKE TO SHIP?
We aim to ship out all of our products within 3 to 5 business days.
DO YOU TEST ON ANIMALS?
Definitely NOT. We have never and will never test on animals. There are also no animal-derived ingredients in our products making it vegan-friendly too! We are also currently in the process of paying for the leaping bunny logo on all our products too!
DO YOU OFFER RETURNS OR REFUNDS?
We cannot accept returns on bath and body products due to health regulations. We can offer refunds on products that arrive damaged however, you must send a provided photo. We do not offer refunds on items that are lost/stolen but will refer you to the courier to get this resolved.
IS THE GLITTER YOU USE MADE FROM PLASTIC?
No! For all our bath bombs, we use bio-degradable glitter or ethically sourced/sustainable mica powder.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Our current payment methods are: VISA, VISA Debit, MasterCard, American Express, JCB, Diners. We also accept PayPal.
HOW LONG WILL MY BATH BOMBS LAST?
Bath Bombs generally have a shelf life of 3-6 months. Bath bombs when exposed to moisture in the air gradually start to fizz away therefore affecting the amount it fizzes when you go to use it. That is why we use a clear bio-degradable wrap for our bath bombs to prevent this from happening.
Please store your bath bombs in a cool, dark area, away from small children and pets. External use only.